The seat of the chair does not rise/lower

What to do if the height of the seat is not adjustable?
Written by HATOR
Updated 2 years ago

The seat height adjustment lever/knob is located to the right of the user sitting in the chair. The principle of operation - you turn the handle, the lever in the mechanism housing is lowered to the gas lift button. After pressing the button, the gas lift raises (if there is no load on the chair) or lowers the seat (if you are sitting on the seat). If you turn the handle and the height does not adjust, try the following:

🔸Make a little more effort when scrolling the pen, maybe you don't scroll all the way;

🔸Check whether the protective cap remains on the gas lift. Sometimes, gas lifts have a special protective cap for transportation. If it was not removed at the factory, you must do it. It is desirable, of course, to do this before assembling the chair. But, if it happened that the chair was assembled with this cap, there are several methods of solving the problem:

1️⃣ try to disassemble the lower part of the chair, remove the gas lift and remove the cap from it;

2️⃣ if it was not possible to disassemble the chair, carefully lift the plastic panel from the seat mechanism (as in the photo below) and remove the cap (in the photo, the red cap). For convenience, the cap can be slightly cut, you will not need it in any case.

Important: there is a gas lift button under the cap, which should not be damaged. Remove the cap carefully.

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